Can You Trust Your Las Vegas Computer Repair Person?
This was the title of an in-depth report conducted earlier this year by Jim Snyder over at NBC News 3 in Las Vegas. You can find the full report here.
He starts the report out by saying computer repair technicians are “modern day mechanics.” Since most of us do not even know the language they speak, we put our trust in the Las Vegas computer repair and service companies that service our computers. The whole point of the article was to find out if that trust can 
sometimes be broken.
Gone are the days where computer repair scams were on the fringe of our society. Nowadays, with everyone having broadband internet access at home, several computer stations, and most likely a home network (wired and/or wireless), computer repair companies are now under the microscope for honesty.
The report then shows how they essentially set up a test for some of the leading Las Vegas computer repair and service companies. They used a UNLV computer expert to simply unplug a hard drive - a very simple, easy, cheap fix for any of the companies to solve.
Then they took this computer to several Las Vegas computer service outfits to see how they reacted. The results were a little scary, but not terribly shocking. Computer repairs Las Vegas can be tricky, but as the old saying goes - “it’s not rocket science.”
Almost all the companies in the study misdiagnosed the problem. Several wanted to replace the hard drive. Even a few of the companies said they would need an entirely new computer! Two companies got it right and did the right thing by fixing it on the spot.
What is the lesson to be learned by such a study? The report identifies 10 timely tips to follow before looking for any computer repairs in Las Vegas:
- Ask family, friends and your company’s IT department if they have a shop they can recommend.
- Call several shops and ask them about their diagnostic and repair fees. Find out how long the average repairs take. Make sure they guarantee their work.
- Check with the local Better Business Bureau to make sure the shop is in good standing.
- Before you bring in your computer, back up your data and delete any sensitive information.
- Take in only the parts the repair shop specifies.
- Don’t tell the shop to just fix it. You should authorize only a specific repair or diagnosis.
- Get an estimate of what repairs will cost. Also get an estimate on when you can expect to get the computer back. Get all guarantees in writing.
- If the costs seem major or expensive, get a second estimate.
- When you pick up the repaired computer, make sure you get a receipt or invoice, preferably itemized.
- Ask them to give you back the original parts.
Our biggest piece of advice — Don’t judge a company by just one report and one technician who works there. Many companies have several different techs and diagnosis can be different among the techs. If you are unhappy with your service, ask for the manager or the owner to explain why and how they will make it right for you.
Our second biggest piece of advice — Get multiple quotes and don’t put your trust in any one person or company. You have to do your homework. Just like auto repair shops who get a bad reputation around town, Las Vegas computer repair companies can have those as well.
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Las Vegas Computer Repair Companies - Finding One
In order to find a great Las Vegas computer repair and service company, you will need take some time to educate yourself. We, of course, will help you with this journey by bringing as much Las Vegas computer repair information as we possibly can to this site.
During the next few weeks, we will be gathering comuter service and repair information in Las Vegas and putting it all up for you to go through. We will highlight companies, as well as prices in the Las Vegas area. This will hopefully give you a chance to see what’s out there and get to know some of the options available to you.
Competent computer repair and service can improve the quality of your home online experience significantly. Whether you have laptops, desktops, Apple computers, detailed home networks, wireless modems, or just a single computer for personal use - finding the right Las Vegas Computer Repair technician can really make a diffrerence.
In order to know about all the computer repair in Las Vegas area companies , you will need to check back often. We don’t have them all up yet, but will in the near future. We will also keep you posted with news and technology about changes occuring in Las Vegas computing service.
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Welcome To The Las Vegas Computer Repair Guide
Las Vegas is growing at an exponential rate and so are the demands for competent computer repair services. Computer geeks far and wide converge on this valley every day looking to strike it rich by opening up their very own computer repair business.
Now don’t get us wrong, there are reputable companies in the Las Vegas Computer Repair and Service business doing a fantastic job taking care of their customers. But there are also not so great companies as well - even scam artists, looking to take advantage of you and your lack of basic knowledge on the subject.
Computers, laptops, PCs, Macs, printers, networks, wireless networks, and many other household gadgets continue to get more and more complicated as technology increases. When a computer repair company is called to come and and look at your setup, they are well aware there is a good chance you, the customer with the checkbook, will have no clue as to what they are doing or to what is wrong with your system.
This causes a MAJOR problem. As the unknowing and trusting customer, you will have to simply believe what they tell you as the truth and pay for the repairs. After all, your business, home office, family, children and whoever else that relies on the system functioning properly need to have the system running. Imagine living without the internet for a whole week - scary thought…
I liken this to going to the doctor. If you don’t know a lot about medicine and the doctor says you need to have an operation or something drastic, you will most likely get a second opinion. If the doctor says it is urgent, you will get the second opinion quickly, but you will still be hot to trot to have that surgery done. You trust his expertise and who are you to question their knowledge and experience?
Well, the same issues exist with computer repair services. They are the experts and you will follow their advice - especially if you are in a pinch. All the more reason to come to the Las Vegas Computer Repair Guide first and learn the ins and outs of this tricky subject. Know what to ask and when to ask it. Learn what scams to look for and how you can avoid them.
Never hire a repair company without first checking here. Welcome to the site of the foremost experts on Las Vegas Computer repair companies. We are glad you took a moment to visit.
Gas prices are changing everything. People will increasingly be telecommuting, working from home, and conducting more personal business from the comfort of their pajamas in their homes. Computer repair services are poised to become a very hot industry and it makes good business sense to ensure you are getting the best value for your money.
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